THE NATIONAL FEDERATION OF GLAZIERS

National Federation of Glaziers was founded in 1991 to promote best and fair practice in the Glazing industry.

Its members are thoroughly vetted before acceptance and may be relied upon to provide proper and professional advice on all aspects of glazing, and to carry out glazing work to the highest standards.

They vary in size from glaziers working on their own account to large organisations employing glazing specialists.

All are bound to the terms of the Commitment to Good Practice issued by the Federation, which covers:

Advertising and Sales Promotions

Quotations and Sales Presentations

Contracts

Installations

Guarantees

Customer Service

Disputes

Deposits

Good Business Practice

The Federation has an Installation Charter , which provides a sound basis for conduct of work in domestic premises.

(Copies are available directly from the Federation free of charge)

The Federations is also able to offer any advice on all aspects of glazing, has contact with other organisations such as the British Standards Institution (BSI) and Building Research Establishment (BRE), and publishes leaflets on various aspects of glazing. We are actively engaged in the development of glazing standards and provide advice to both our Members and the Consumer in these matters.

All members have access to Guarantee Insurance and Deposit Indemnity Schemes , which will protect the Consumer in the event of the demise of the installer.

In the event of a dispute between a consumer and a Member, the Federation will initially liaise with both the consumer and Member. If this fails to bring about a satisfactory resolution, a Conciliation Scheme is also available through the Federation, saving expense and time-consuming litigation.

It is recognised that all business is based upon natural principles of trust and goodwill and or Members are obliged to serve their customers, and through them the community, in an ethical and honest manner.

For a specialist in glazing - contact a Federation Member now!

National Federation of Glaziers

27, Old Gloucester Street, London WC1N 3XX

Telephone: 0207 404 3099

E-mail: nfog@hotmail.co.uk